Print-quality problems associated with media
Print-quality problems associated with media
Some print-quality problems arise from the use of inappropriate media.
| ● | The driver setting is incorrect. To change the media type setting, see Type and Size. |
| ● | Use media that meets HP specifications. See Print-media specifications. |
| ● | The surface of the media is too smooth. Use paper that meets HP specifications. See Print-media specifications. |
| ● | The moisture content is uneven, too high, or too low. Use media from a different source or from an unopened ream. |
| ● | Some areas of the media reject toner. Use media from a different source or from an unopened ream. |
| ● | The letterhead you are using is printed on rough paper. Use a smoother, xerographic paper. If this solves your problem, ask the supplier of your letterhead to use paper that meets the specifications for this printer. See Print-media specifications. |
| ● | The paper is excessively rough. Use a smoother, xerographic paper. |
| ● | The media that you are using is too heavy for the media type setting that you selected, and the toner is not fusing to the media. |